RubanBridge Pvt. Ltd built the 1Bridge Advisor App as a Commercial app. This
SERVICE is provided by RubanBridge Pvt. Ltd and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use,
and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of
information in relation to this policy. The Personal Information that we collect is used
for providing and improving the Service. We will not use or share your information
with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions, which is accessible at 1Bridge Advisor App unless otherwise defined in
this Privacy Policy.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We may also collect and process user-uploaded images and files. This may include images, photographs, documents, audio files, or any other file formats supported by our website. Please note that these uploads are voluntarily provided by users and may contain personal or sensitive data.
The app does use third party services that may collect information used to identify
you.
Link to privacy policy of third-party service providers used by the app
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Data
We want to inform you that whenever you use our Service, in a case of an error in
the app we collect data and information (through third party products) on your phone
called Log Data. This Log Data may include information such as your device Internet
Protocol (“IP”) address, device name, operating system version, the configuration of
the app when utilizing our Service, the time and date of your use of the Service, and
other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous
unique identifiers. These are sent to your browser from the websites that you visit
and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third
party code and libraries that use “cookies” to collect information and improve their
services. You have the option to either accept or refuse these cookies and know
when a cookie is being sent to your device. If you choose to refuse our cookies, you
may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your
Personal Information. The reason is to perform the tasks assigned to them on our
behalf. However, they are obligated not to disclose or use the information for any
other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to
use commercially acceptable means of protecting it. But remember that no method
of transmission over the internet, or method of electronic storage is 100% secure
and reliable, and we cannot guarantee its absolute security.
Link to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will
be directed to that site. Note that these external sites are not operated by us.
Therefore, we strongly advise you to review the Privacy Policy of these websites. We
have no control over and assume no responsibility for the content, privacy policies,
or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from children under 13 years of age. In the
case we discover that a child under 13 has provided us with personal information, we
immediately delete this from our servers. If you are a parent or guardian and you are
aware that your child has provided us with personal information, please contact us
so that we will be able to do necessary actions.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to
review this page periodically for any changes. We will notify you of any changes by
posting the new Privacy Policy on this page.
This policy is effective as of 2021-09-22
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to
contact us at tech@1bridge.one.
Terms & Conditions
By downloading or using the app, these terms will automatically apply to you – you
should make sure therefore that you read them carefully before using the app.
You’re not allowed to copy, or modify the app, any part of the app, or our trademarks
in any way. You’re not allowed to attempt to extract the source code of the app, and
you also shouldn’t try to translate the app into other languages, or make derivative
versions. The app itself, and all the trade marks, copyright, database rights and other
intellectual property rights related to it, still belong to RubanBridge Pvt. Ltd.
RubanBridge Pvt. Ltd is committed to ensuring that the app is as useful and efficient
as possible. For that reason, we reserve the right to make changes to the app or to
charge for its services, at any time and for any reason. We will never charge you for
the app or its services without making it very clear to you exactly what you’re paying
for.
The 1Bridge Advisor App stores and processes personal data that you have
provided to us, in order to provide our Service. It’s your responsibility to keep your
phone and access to the app secure. We therefore recommend that you do not
jailbreak or root your phone, which is the process of removing software restrictions
and limitations imposed by the official operating system of your device. It could make
your phone vulnerable to malware/viruses/malicious programs, compromise your
phone’s security features and it could mean that the 1Bridge Advisor App won’t work
properly or at all.
The app does use third party services that declare their own Terms and Conditions.
Link to Terms and Conditions of third-party service providers used by the app
You should be aware that there are certain things that RubanBridge Pvt. Ltd will not
take responsibility for. Certain functions of the app will require the app to have an
active internet connection. The connection can be Wi-Fi, or provided by your mobile
network provider, but RubanBridge Pvt. Ltd cannot take responsibility for the app not
working at full functionality if you don’t have access to Wi-Fi, and you don’t have any
of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your
terms of the agreement with your mobile network provider will still apply. As a result,
you may be charged by your mobile provider for the cost of data for the duration of
the connection while accessing the app, or other third-party charges. In using the
app, you’re accepting responsibility for any such charges, including roaming data
charges if you use the app outside of your home territory (i.e. region or country)
without turning off data roaming. If you are not the bill payer for the device on which
you’re using the app, please be aware that we assume that you have received
permission from the bill payer for using the app.
Along the same lines, RubanBridge Pvt. Ltd cannot always take responsibility for the
way you use the app i.e. You need to make sure that your device stays charged – if
it runs out of battery and you can’t turn it on to avail the Service, RubanBridge Pvt.
Ltd cannot accept responsibility.
With respect to RubanBridge Pvt. Ltd’s responsibility for your use of the app, when
you’re using the app, it’s important to bear in mind that although we endeavour to
ensure that it is updated and correct at all times, we do rely on third parties to
provide information to us so that we can make it available to you. RubanBridge Pvt.
Ltd accepts no liability for any loss, direct or indirect, you experience as a result of
relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on
Android – the requirements for system(and for any additional systems we decide to
extend the availability of the app to) may change, and you’ll need to download the
updates if you want to keep using the app. RubanBridge Pvt. Ltd does not promise
that it will always update the app so that it is relevant to you and/or works with the
Android version that you have installed on your device. However, you promise to
always accept updates to the application when offered to you, We may also wish to
stop providing the app, and may terminate use of it at any time without giving notice
of termination to you. Unless we tell you otherwise, upon any termination, (a) the
rights and licenses granted to you in these terms will end; (b) you must stop using
the app, and (if needed) delete it from your device.
Changes to This Terms and Conditions
We may update our Terms and Conditions from time to time. Thus, you are advised
to review this page periodically for any changes. We will notify you of any changes
by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2021-09-22
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not
hesitate to contact us at tech@1bridge.one.
Cancellations and Refunds
- As a rule, Buyer shall not be entitled to cancel order once placed. However Buyer may choose to cancel order only within the permitted time of the Order being placed.
- Buyers shall not be entitled to refund in case of the following events :
- The address provided by Buyer is either wrong or falls outside the delivery zone.
- Failure to establish contact with the buyer through phone/email at the time of delivery of order.
- Buyers are entitled to a refund when the number of items during the delivery do not match to the placed order.
- Buyers are entitled to a refund when the number of items during the delivery do not match to the placed order.
- In an unlikely event such as items are not available at the seller shop, the orders can be cancelled from the customer app itself. If the order is already accepted, contacting the circle promoter will get the buyer a 100% order amount refund.
- Penalty - Any cancellations for the reasons within the 1Bridge circle promoter authorization, there shall be no penalty for the cancellation.
- The buyer is entitled to full or proportionate refund, if the order package is tampered or damaged. ( The order replacement choices should be explored between the circle promoter and buyer before refund is agreed on.)
- All refunds/replacement/ or any resolution will be agreed and initiated after seller’s/partner’s permission.
- The refunds/ replacements will be assessed on a case to case basis and a resolution will be sought accordingly.
- All the evidence in terms of digital copy/photograph should be provided as when requested by either seller / circle promoter.
- The refund will be processed between 5 to 7 days according to the mode of payment.
- The refund policy is at circle promoters’ discretion and might change from circle to circle. Please get in touch with your circle promoter to understand the circle specific refund policy.
- Buyers can find the circle promoters' contact details in the consumer application. Refer to the path below - 1Bridge application >> Select circle >> Click on earphone icon in the right corner.
Precise Location Information and How to Opt Out
When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customise the Services with location-based information and features (for example, to inform you about restaurants in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.